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It’s not an easy time to run an independent garage. Restrictions brought about by the global Coronavirus pandemic and a wholesale transition towards new vehicle technologies are bringing about multiple challenges for independent workshops. While the majority are continuing to use entrepreneurial spirit and taking advantage of opportunities to pivot their business, it’s important that we never forget the basic principles that the aftermarket sector is renowned for across Europe – outstanding customer service and a personal, professional approach towards vehicle servicing and repair. This article counts down five of the most basic mistakes that some garages make, which customers actually notice.
Sébastien Ogier and co-driver Julien Ingrassia became only the second ever team to win 50 FIA World Rally Championship stages, scoring a memorable victory at Rallye Monte-Carlo. After a challenging race in icy conditions, Ogier topped the podium ahead of Elfyn Evans and Scott Martin in a TOYOTA GAZOO one-two.
In the automotive aftermarket, new technologies and trends are arising at a faster rate than ever before. Amid this background, even the most experienced technician might worry about how relevant their skills will be in a few years’ time. But don’t despair – keeping your skills up-to-date is easier than ever, thanks to the proliferation of training courses, many of which have headed online. Nick Thomas, DENSO Project Sales Manager, discusses how to find the right course for you and where the training movement will go next.
The basics of a glow plug are easy to explain. They are essential for ignition in diesel-powered engines (as opposed to spark plugs in petrol engines); they heat the air/fuel mixture in the engine so it ignites easily under compression; they are built to be long-lasting and work reliably no matter what happens. However, occasionally external factors or faults with other components can lead to issues with glow plugs. Owing to their rarity, these can easily be missed or wrongly identified.
Sébastien Ogier and his co-driver Julien Ingrassia came from behind to win the FIA World Rally Championship after a dramatic final stage at Monza. Ogier overhauled his Toyota GAZOO stablemate Elfyn Evans on the final stage to take his seventh WRC title in eight years and his first with Toyota GAZOO Racing, sponsored by DENSO.
